mellowtigger | working on Juneteenth (Reply)

Back when I was working into the evening hours and on Thursdays, I volunteered to work on tomorrow's national holiday, June 19th. Later, I switched schedules to have Thursday/Friday as my "weekend". I was reminded today that I'm working tomorrow, which was a good thing because I completely forgot about this obligation.

Oopsie!

With only 1 day for recovery on Friday, next week will seem a long haul. Hopefully there will be a lot fewer calls tomorrow, but I have my doubts. No prior holiday has seemed like a "holiday" when I worked it. The day was always busier than usual because many fewer people were taking calls. It was more like half the ticket volume, with a lot fewer than half of the people available. The whole world is 24x7x365 now, so there's no such thing as "holiday" any more. Everybody expects service at all times.

Quotes from Ernestine, the phone operator, are not really a good model for behavior on the job. (Hence the humor of them.) Quotes from Lily Tomlin, however, are quite helpful.