no animals were harmed
2025-Apr-10, Thursday 09:13 amI managed this morning, for the first time since this retirement account was created for me when I started this job 2 years ago, to login to my account online. The website always told me something terse and non-specific like "We need to verify some information, so call us." I called a few times over the years, got stuck in a phone tree or on hold and gave up. This time, I just kept saying "representative" over and over until it put me into a queue for a human. I got a callback in about 20 minutes.
All they needed, this entire time, was to put my telephone number into the authentication information, so the website could call/text me to verify my logins. That's it. They already had my phone number, but I needed to verify my login before I could reach the page to add that verification phone number for logins. Catch-22. Lovely.
Anyhow, I looked out my bedroom window this morning and saw this familiar-looking brown rabbit in my back yard, grooming itself.
Then a minute later, it was hunched down and very still.
Another minute later, I saw this black cat walking slowly down the clover path from my house toward the alley. It was about 5 meters north of the hunched-down rabbit.
Half an hour later, after that customer service call with the retirement account company, the rabbit is still in its same spot. The cat is nowhere in sight.